There are reports of Black Ops Cold War Zombies players receiving the ‘Sail 630 Nuclear Bug’ error code and having their accounts permanently banned afterward.
In the early days of Black Ops Cold War, Zombies players were having their World Record runs abruptly ended by consistent crashes. Now, a new error code has been kicking Zombies players back to the menu, and they claim their accounts are permanently banned when they log back on.
Since April 2nd, the ‘Sail 630 Nuclear Bug’ has been crashing PC players’ Zombies games when they’re on high levels. Reddit user Korlesa was allegedly banned after receiving this code and created a post to highlight the issue.
In the post titled, “People are being falsely banned while going for high rounds in Zombies on PC,” Korlesa described how “after going 50+ rounds people are receiving a “Sail 630 Nuclear Bug” Error. Upon exiting to Battle.net we see that we have been permanently banned.”
To back up their claim, Korlesa has compiled over 50 posts to the Activision Support page in which players claim they have been falsely banned after receiving the Sail 630 Nuclear Bug.
Korlesa summed up these reports highlighting what several of them have in common:
- They were on PC
- They were playing Zombies
- They were on a high round (50+)
- They received the same error (Sail 630 Nuclear Bug)
Many other players in the comments said they have experienced the same issue. User XPGO said they were playing the game with friends who were on console and at Round 50, only XPGO received the error code and was permanently banned afterward.
Treyarch’s Community Manager, Josh Torres, aka FoxhoundFPS, replied to the Reddit post. “I’m unable to assist with this issue,” he said. “All infractions undergo a thorough review process by the security team before enforcement.”
If more and more players report the error code, it’s likely Treyarch will acknowledge the issue. As for players who claim their accounts have been unfairly banned, whether they get their accounts back remains to be seen.
Image Credit: Activision
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